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D C Norris is committed
to providing excellence – not only in the products we
sell – but also in the back up and after sales provided.
Our service engineers are friendly, courteous and have a high
degree of expertise and knowledge on all equipment that we supply,
they, in turn, are backed up by a comprehensive stock of spares
and telephone support by our in-house design and technical departments.
All our engineers are trained in Health and Safety in conjunction
with IOSH- SPA who are the leading multi-industry Health and
Safety training passport scheme which is nationally recognised
as the industry standard. As a client of DCN the IOSH- passport
scheme offers cost and time savings for your business. Our engineers
will arrive on-site trained not only in the basics of Health
and Safety but also ready to face the food and drink safety
issues which go with our industry sector.
The passport allows you the customer
to control and monitor who has been trained, which in turn
should mean an end to unprepared engineers on site. All DCN
engineers are issued with a passport photo card identifying
them and the specific areas they have been trained in. All
site welders are Zurich coded welders and all of our electricians
are certified and up-to-date with I.E.E regulations.
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